PRIVACY POLICY
Mr Guy Fawkes Fireworks respects your privacy and is committed to protecting your personal information. This policy explains what we collect, why we use it, who we may share it with and the rights available to you under UK data-protection law.
Last updated: 16 October 2026
Who we are
Mr Guy Fawkes Fireworks is the data controller for the personal information described in this policy.
Address:
Unit 11, Astra Business Park
Manchester, M17 1SU
Information we collect
Depending on how you use our website or services, we may collect:
- Identity and contact information, including your name, billing and delivery address, email address and telephone number.
- Order and transaction information, including products purchased, order value, delivery or collection details, refunds and related correspondence.
- Payment information processed by our payment providers. We do not normally receive or store your complete card details.
- Age and identity-check information where needed to comply with restrictions on the sale, delivery or collection of fireworks.
- Account and communication information, including account details, enquiries, contact-form submissions, reviews and customer-service messages.
- Technical and usage information, such as IP address, browser type, device information, pages visited, referring website and cookie identifiers.
- Marketing preferences, including whether you have asked to receive or stop receiving promotional communications.
How we use your information
| Purpose | Typical lawful basis |
|---|---|
| Process orders, take payment, arrange delivery or collection, manage refunds and provide customer support. | Performance of a contract with you. |
| Verify age or identity and meet legal, accounting, tax, product-safety and regulatory duties. | Compliance with a legal obligation. |
| Protect customers, prevent fraud, secure our website, improve our services and manage our business. | Our legitimate interests, where those interests do not override your rights. |
| Send marketing communications where you have opted in or where the law otherwise permits. | Your consent or our legitimate interests, as applicable. You may opt out at any time. |
| Use non-essential cookies or similar technologies. | Your consent, where required. |
Where the information comes from
We usually receive information directly from you when you place an order, create an account, contact us, complete a form, visit the store or use the website. We may also receive information from payment providers, delivery partners, fraud-prevention services and website or analytics providers.
Who we share information with
We may share only the information reasonably necessary with trusted service providers and other recipients, including:
- payment processors and fraud-prevention providers;
- specialist delivery and logistics partners;
- website hosting, ecommerce, IT, email, analytics and customer-service providers;
- accountants, insurers, legal advisers and other professional advisers;
- regulators, law-enforcement bodies, courts or public authorities where required by law; and
- a buyer, seller or adviser involved in a genuine business sale, restructuring or transfer.
We do not sell your personal information. We do not share it with third parties for their own marketing unless you have specifically agreed.
International transfers
Some service providers may process information outside the United Kingdom. Where this happens, we require an appropriate legal safeguard, such as UK adequacy regulations, approved contractual protections or another lawful transfer mechanism.
How long we keep information
We keep personal information only for as long as it is needed for the purpose collected and to meet legal, accounting and reporting requirements. Order and transaction records are generally retained for up to six years after the relevant transaction, unless a longer period is required for a legal claim or regulatory reason. Marketing information is kept until you opt out or it is no longer needed.
Cookies and similar technologies
We use essential cookies to operate features such as the basket, checkout, security and account login. With your permission, we may also use non-essential cookies for analytics, personalisation or marketing. You can use our cookie controls, where available, or your browser settings to manage cookies. Blocking essential cookies may prevent parts of the website from working correctly.
Marketing
We may send information about our products, offers or events where you have consented or where permitted by law. You can opt out at any time by using the unsubscribe option in a message or contacting us. Opting out of marketing does not stop necessary service communications about an order.
Your data-protection rights
Depending on the circumstances, you may have the right to:
- ask for access to the personal information we hold about you;
- ask us to correct inaccurate or incomplete information;
- ask us to erase information;
- ask us to restrict how information is used;
- object to processing based on legitimate interests or to direct marketing;
- receive certain information in a portable format;
- withdraw consent at any time where processing relies on consent; and
- ask for safeguards relating to certain automated decisions, if applicable.
These rights are not absolute and exemptions may apply. We may need to verify your identity before responding. We normally respond within one month.
Security
We use appropriate organisational and technical measures designed to protect personal information against loss, misuse, unauthorised access, alteration or disclosure. No internet service can be guaranteed completely secure, but we review and improve our safeguards where appropriate.
Children and age-restricted products
Our products are intended for adults aged 18 or over. We do not knowingly sell fireworks to, or seek to collect personal information from, anyone under 18. If you believe a person under 18 has provided information to us, please contact us.
Links to other websites
Our website may link to websites operated by other organisations. Their privacy practices are outside our control, so please read their privacy information before providing personal information.
Complaints
Please contact us first so we can try to resolve your concern. You also have the right to complain to the Information Commissioner’s Office (ICO), the UK regulator for data protection. Visit ico.org.uk/make-a-complaint or call 0303 123 1113.
Changes to this policy
We may update this policy when our services, suppliers or legal obligations change. The latest version will be published on this page with an updated date.